One call a day will make the difference!

When is the last time you got a thank you call from someone you did business with?
If you have recently I am sure you remember it, because it was ABNORMAL and pleasant.

Make this a new goal for your business: Make one, yes just one follow up call or thank you call to a customer. Here is what the goal of the call should be: First thank them for the business and tell them you appreciate it. Secondly, don't sell them anything, ask them what they liked about the experience and what they would do differently if they owned the business. It's a great way to find out what you can improve!

Everyone says Word of Mouth is the best form of advertising, this is a great way to create your own Word of Mouth Advertising. And what does it cost you? Don't be lazy, just do it daily, and it will work!
Think about it, after one year, you have over 300 people you contacted! More than likely they will have a better opinion of your business. Plus it's another point of contact with them, and you just created your own POSITIVE WORD OF MOUTH!